Businesses have a history of being routinely overcharged for water. Since 2017, businesses in England and Scotland have been able to change their water retailer. At Assured Energy, we can help your business switch water supplier by comparing the best deals from trusted companies in your area.
Switching can lower your prices, tailor your service offers, and help you become more water efficient. So what are you waiting for? Fill out our quick form to get a quote, or give us a call today on 0330 221 9899.
Common Questions About Business Water - Answered
Is my business eligible to switch water supplier?
If your business is based in England or Scotland, you will be eligible to switch your supplier. Northern Ireland-based businesses cannot switch. Businesses in Wales can switch, but only if they use over 50 megalitres of water a year.
How long does it take to switch?
Once you’ve looked through our comparison pages and decided on a new supplier, sit back and we’ll handle the rest. You will receive confirmation once the switch has happened, then a final bill from your previous retailer and a first bill from your new one.
Does it cost to switch supplier?
Switching supplier won’t cost you unless you need to buy out of your previous contract.
Will my service be interrupted during the switching process?
Nope! You’re only changing retailer, not supply.
How long does the switching process take?
It takes roughly 28 days to switch water provider, including a ‘cooling off’ period for your previous retailer. This does depend on how many sites your business has.
Who is my business water supplier?
The easiest way to find your water supplier is to find a recent bill. Once you find a copy, we’ll be able to tell you whether you could benefit from switching.
If you can’t find a recent bill, it is likely you are still being serviced by the regional water supplier for your area. If you’re still uncertain, the Water Services Regulation Authority (Ofwat) have a handy water supplier map by region.
How is my business charged for water?
To find out specific charges for your business you should contact your water company.
You’ll be charged either for the amount of water you use, plus a set charge if you’re on a meter, or you’ll pay a set amount based on the value of your commercial property.
For more information, visit https://www.ofwat.gov.uk/nonhouseholds/yourwaterbill/hownonhousehold/
How do I understand my water bill?
Water bills are split between water usage and waste water services. You may use a company for one, the other, or both.
How much is a business water bill?
Business water bills vary depending on the size of your company, your commercial location, and your water usage. We can review your bill and find the best quotes for your business needs.
I think my bill is wrong. What should I do?
Get in touch with your water retailer and they should be able to amend your bill.
Why is my water bill so high?
Check your supplier’s terms and conditions pages. Are there any additional charges or extras you’re paying for? Do you need to paying them? Get in touch with your supplier to see if they can amend them, otherwise it may be time to switch.
I think I’m being charged too much. What should I do?
If you’re not in a contract, use our water comparison service to find the best deal for you.
If you believe you’ve not been charged in accordance with your supplier’s terms, but can’t get out of your contract or are seeking a refund, you should contact the Consumer Council for Water for advice.
How can I lower my business’ water bill?
Audit your facilities to identify any areas you could improve your water usage. Can you reduce the flow of water, replace equipment with more water-efficient alternatives, or educate your employees on the importance of low water usage?
If you think your retailer is charging too much, use our water comparison service to find out if you can get a better deal.
My business site is moving. What do I need to do?
Get in touch with your water provider with your account details and new address, and they’ll take care of the rest.
Find out how much you could save
You can fill in our form to view different water prices and get an instant quote - or for more information give us a call on 0330 221 9899.Get a quote now
See how much you could be saving in business water.